We at GroSum are firm believers that “Process is King“.
Without a well defined and practically trialled process, a software tool cannot be expected to meet your needs.
After all, bad processes lead to bad software outcomes and vice versa, good processes lead to good outcomes.
So, our first step in helping you evaluate your needs is to check your readiness.
| Are you process ready? | Must Haves |
|---|---|
| Do you currently follow a process for performance appraisals? | |
| Is there a standarized appraisal form in place? | |
| Do you evaluate employee performance on goals? | |
| Do you follow a methodology - SMART Goals, Balanced Scorecard etc? | |
| Does your appraisal process help in improving employee performance? |
If you have answered “NO” to more than 1 question above, then chances are you still are not ready for a Performance Management solution.You should not go forward on this Buyer’s guide.
Many a time, we encounter companies wanting to buy a Performance Management solution and then use that to try out various methods and eventually figure out what works best for the company. This is a classic “placing the cart before the bull” syndrome as the core purpose of tools is to enable the process, not to be able to define it.
On the other hand, if you have answered YES to more than 80% of the questions, then we are happy to take this forward. The next step is to help you with setting expectations from Performance Management solutions and the minimum criteria that should be met.
What you need from Performance Management solutions?
| Key Features | Must Haves |
|---|---|
| Collaborative Goal Settings between employee & managers | |
| Multi-level/Multi-rater Review by employee, manager & moderator | |
| Configurable Appraisal Forms | |
| Ongoing Performance updates & feedback | |
| Rule based Normalization by HR | |
| Final Review Acceptance/Disagreement by employee | |
| Review Completion Status Tracking | |
| Review Stage Unlocking & Sign Off |
| Other Hygiene Factors | Must Haves |
|---|---|
| Audit Trail to capture any changes to goals & appraisal | |
| Reports on goals, ratings, scores, training needs, promotion recommendations etc | |
| EMail Notifications and reminders | |
| Analytics dashboards with timeline tracking | |
| Flexible configurations to cater to evolving workflows | |
| Easy Setup & Low User Training needed | |
| Openness to customizations or feature enhancements |